Contact Us

Have a question? We're here to help! Whether you're looking for product advice, need help with your order, or want to start a return – our friendly support team is just a message away.

  Live Chat Support

Get real-time help from our team during business hours. Click the chat icon in the bottom-left corner of your screen to start a conversation.
Available: Monday – Friday | 9:00am – 2:00pm (UK Time)

  Email & Support Tickets

Prefer email? No problem – we use a support ticket system to track and respond to your query quickly.
Email us at: info@hids-direct.com or Start Live Chat or Leave a Message
We aim to respond within 24 business hours.

  Common Questions?

Check out our FAQs for instant answers to common queries about orders, shipping, returns, and compatibility.

  Our Address

Why Choose HIDS Direct?

• ✅ Trusted UK-based automotive specialists
• ✅ Experts in HID, LED & diagnostic tools
• ✅ Fast, reliable UK delivery
• ✅ OEM & premium aftermarket parts
• ✅ Easy returns & ticket tracking

Still need help? Reach out via Live Chat or Email – we’re always happy to assist.