Tracked Deliveries

Reliable & Secure Delivery

We know how important it is to use a reliable and secure service for your orders. That’s why HIDS-DIRECT uses Royal Mail for most UK deliveries, with tracked options to suit your budget and speed. We also ship globally to all destinations using trusted courier partners, with full tracking provided.

	Royal Mail Tracked 48 (UK) 2–3 working days (£1.90 – £3.95)
	Royal Mail Tracked 24 (UK) 1–2 working days (£2.75 – £4.95)
	Royal Mail Special Delivery by 1pm (UK Next Day) £6.95 – £10.95 (order by 2.30pm)
	Courier Delivery (UK & International) Tracked services — delivery times vary by destination

Free Next Day Delivery on all UK orders over £100.

Delivery Cut-Off Times

• Orders placed before 2.30pm qualify for same-day dispatch (for next day delivery services).
• Orders placed after 2.30pm will be dispatched the next working day.

Track Your Order

All our delivery services are fully tracked. Once your order has been dispatched, you will receive an email with your tracking number and a direct link to the Royal Mail or courier website. You can then follow your parcel in real time until it arrives.

Helpful Links

Returns & Refunds Policy
Car Bulb Buying Guide

Delivery FAQ

Do you ship internationally?

Yes, we ship globally to all destinations. International orders are dispatched using trusted courier partners and are fully tracked from dispatch to delivery. Shipping costs and delivery times vary depending on the destination and are shown at checkout.

What happens if I miss my delivery?

If you are not at home, Royal Mail or the courier will leave a calling card or update your tracking with collection/redelivery options. You can usually rearrange delivery or collect from your local depot.

Can I track my order in real time?

Yes. Once your order is dispatched, you will receive an email with your tracking number and a direct link to the Royal Mail or courier website so you can follow your parcel step by step.

How long will my order take to arrive?

	Royal Mail Tracked 48 (UK) 2-3 working days
	Royal Mail Tracked 24 (UK) 1-2 working days
	Royal Mail Special Delivery by 1pm (UK Next Day) Next working day by 1pm (order before 2.30pm)
	Courier Delivery (UK & International) Tracked services - delivery times vary by destination